What We Collect and Why It Matters
When you open an account with us, we collect the data needed to operate it — your name, contact details, and the payment records tied to your JazzCash, Easypaisa, or Raast transactions. This data is used to process your deposits and withdrawals, verify your account identity,
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and keep your wallet linked correctly to your profile. Beyond account data, we also collect device and session data: which browser or app you are using, your IP address, and your general location at the time of access. This helps us detect unusual login attempts and
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keep your account secure. We do not sell this data to third parties or use it for purposes outside what this policy describes. Some data we collect is strictly functional — for example, the reference number generated when you send a deposit via Raast, or the
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transaction timestamp from an Easypaisa transfer. We keep this as part of your financial record for as long as your account is active and for any period required by applicable law. Data collected through cookies — browsing behaviour, session duration, and page preferences — is handled
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separately under the cookie section below. You can manage cookie preferences through your browser settings at any time. Our data practices depend on the laws applicable in your region. Where local law in Pakistan sets requirements around data retention, disclosure, or user rights, we follow those
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requirements. If you believe any data we hold about you is incorrect, you can raise a correction request through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.