Reference

What You Agree to When You Use pt999

These terms set out the rules that apply to your account — how you open it, how you fund it through JazzCash, Easypaisa, or Raast, and what we each commit to.

Account eligibility conditionsJazzCash, Easypaisa, Raast deposit rulesWithdrawal and verification stepsAccount suspension conditionsApplicable jurisdiction notice
pt999 What You Agree to When You Use pt999
TERMS QUERY CHANNELS

How to Reach Us About These Terms

Live Chat Raise a terms or account question directly through live chat on the pt999 site. A support agent will walk you through the relevant clause and what it means for your account.
Email Support Send detailed terms-related queries by email. Useful when you need a written record — include your account number and the specific clause you are asking about.
Account Help Centre The help centre covers common terms questions: what counts as a breach, how disputes are handled, and what happens to your JazzCash or Easypaisa balance if an account is reviewed.
HOW WE HANDLE YOUR ACCOUNT

Our Commitments Under These Terms

These commitments are part of the terms, not separate from them. We hold ourselves to the same standards we ask of you.

Account Security

Your account credentials are your responsibility under these terms. We use SSL encryption on all sessions and require OTP verification for login and withdrawal requests to reduce unauthorised access.

Data Handling

We collect only the data needed to operate your account — identity verification, transaction records, and wallet details for JazzCash, Easypaisa, and Raast. We do not sell your data to third parties.

Record Retention

Transaction and account records are retained in line with our internal compliance schedule. You can request a statement of your account activity through the help centre or via email support.

Dispute Process

If you believe a term has been applied incorrectly to your account, raise it through live chat or email. We review disputes against the published version of the terms and respond in writing.

Frequently Asked Questions About Our Terms

These are the terms questions we hear most often from accounts in Pakistan. If your question is not here, live chat or email support will get you a direct answer.

Yes. Every deposit method — JazzCash, Easypaisa, and Raast — falls under these terms. The deposit rules, minimum amounts, and verification steps are all governed by the same conditions.

If your account is suspended pending review, your balance is held. Once the review is complete, any verified balance is returned to your registered JazzCash, Easypaisa, or Raast wallet.

The current terms are published on this page at all times. You can also request a copy via email support — include your account number and we will send the current version to your registered email address.

We notify you when terms change. You will see an in-account notice on your next login. Continued use of your account after that point is treated as acceptance of the updated terms.

Access depends on local law and the eligible region you are in. We do not accept accounts from areas where this type of service is restricted. Check eligibility before opening an account.

Breaches include providing false identity information, attempting to manipulate account outcomes, using another person's JazzCash or Easypaisa wallet, or creating multiple accounts. Any of these may result in account suspension.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.